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You can trust Bromley and Gaines

A matter of trust

With so many building firms now competing for your business, it can be difficult to know which one you should trust. Making the right choice can be almost a difficult as walking through a minefield, and while you are unlikely to put your life at risk when hiring a builder – nevertheless you still need to exercise a great level of care. The building industry, we are sorry to say, has not paved itself in glory over the years. You have doubtless heard plenty of horror stories – or worse still, may have had experience of a rogue trader at some point. The downside of the industry mostly revolves around shoddy or illegal work, builders that take a customer’s money but never complete the work, those that ignore regulations and other fly-by-night activities.

Unless you have been personally recommended, or have previously used a building firm you can depend on, then where do you start to look? Not so long ago you might have looked in the telephone book, or in the local newspaper, but this is unlikely to lead you to a balanced choice. At least, by looking on the internet, you are able to gain a better idea of how a builder works from the content displayed on their website. But even then it can be very complicated to make an informed choice as a website alone will not always provide the assurances you need.

So why should you trust Bromley & Gaines above other building contractors? There are many sound reasons, but please allow us to explain just a few of the most important.

 

Talk to other customers

It is an established fact that a substantial number of our building contracts are from satisfied clients that require us to undertake new projects. A second important source of new business arrives as a direct result of a personal recommendations from satisfied customers who extol our virtues to their friends and colleagues. We are extremely proud of this. Marketing experts consider that the most reliable information about the trustworthiness of any business comes from the freely given opinions of previous and existing clients to those that are looking for a similar service. At Bromley & Gaines we feel uniquely privileged when   the comments made by past customers has been highly influential in the continuing growth of our business. Many clients are also proud to give up their time by allowing us to show new and potential clients the home extension, conversion or new build that we have created for them. This is high praise indeed for which we duly grateful and we know of no other builder that has been afforded such an accolade. Other clients prefer to write to us with their commendations. Some comments can be read on our testimonials page – though, if you prefer, we will be delighted to show you original letters. There is no better form of advertising than when an existing or past client communicates their trust in Bromley & Gaines to a third party. After all, a client’s well-chosen words, spoken freely, can be the best form of flattery.

 

Working with the best

When the most successful local architects and major companies search for a building partner to work with, they frequently choose Bromley & Gaines. They are aware of our renowned reputation and know that we only employ highly trained professional at every stage of the construction project. This includes builders, joiners, plumbers, electricians, project managers, painters and craftsmen. Bromley & Gaines have an exceptional track record for the exemplary standard of workmanship and service that we deliver.

 

A local firm you can trust

At Bromley & Gaines we tend to allow our clients to have the final word. This they willingly do – in the form of letters that praise the reliability and standards of our work – but also by allowing the completed projects within their homes to be shown to prospective customers. Most other building companies may remain guarded; we are more than happy to offer an open approach by sharing our success stories with you. Why do we practice this? The reason is because we are proud of what we have achieved and, equally, our clients are delighted to have the opportunity of showing off the undertaking we have completed for them. When you look for a solid builder with a sound reputation that you can trust, we want you to be confident, safe in the knowledge that Bromley & Gaines will deliver on time at a competitive price every time. This is why our clients return again and again whenever they require any future building or renovation work.

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Good Job

“I was happy that I chose the cost effective services by Bromley and Gaines. The engineers were skilled and they suggested some really great ways of renovating my entire home. Plus, the job was completed in no time.”

– Alexander